Shipping Policy

Shipping Destinations

We currently ship exclusively within the United Kingdom.

At this time, we do not offer international shipping.

Order Processing

Orders are typically processed within 2 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

Please note that processing times are separate from shipping transit times.

Shipping Options

Standard Delivery – Free

Cost: Free
Estimated delivery time: 6–8 business days

Express Delivery

Free on orders over £120
£3.00 on orders under £120
Estimated delivery time: 3–5 business days

Delivery times are estimates and begin once your order has been dispatched.

Order Tracking

All orders are shipped with tracking.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information. Please allow up to 24 hours for tracking updates to become available.

Delivery Timeframes

The estimated delivery times shown above are based on business days only and do not include weekends or UK public holidays.

While we strive to meet all estimated delivery times, delays may occasionally occur due to circumstances beyond our control, including courier disruptions, severe weather conditions, or peak seasonal demand.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned to us due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply before the order can be resent.

Lost or Delayed Shipments

If your tracking information indicates an issue with delivery, or if your order has not arrived within the expected timeframe, please contact our customer support team and we will assist you in resolving the issue with the carrier.

Additional Charges

The price you pay at checkout is the final price. All applicable duties, taxes and fees are covered, so you will not be required to pay any additional charges upon delivery.